Privacy Policy
This privacy policy explains how Bispham Dental collects, uses, and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Bispham Dental is a private dental practice located at Red Bank Road, Bispham, Blackpool. We are the data controller for the personal information we collect about you. If you have any questions about this privacy policy or how we handle your data, please contact us at info@bisphаmdental.co.uk.
What Information We Collect
We collect personal information that you provide to us directly, including: your name, contact details (address, phone number, email address), date of birth, medical and dental history, treatment records, and payment information. We may also collect information when you use our website, such as your IP address and browsing behaviour.
How We Use Your Information
We use your personal information to: provide dental treatment and care, communicate with you about appointments and treatment, send appointment reminders, process payments, comply with our legal and regulatory obligations, and improve our services. We will only use your information for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.
Legal Basis for Processing
We process your personal data on the following legal bases: performance of a contract (providing dental services), compliance with legal obligations (regulatory requirements), legitimate interests (running our practice effectively), and, where required, your explicit consent (e.g. for marketing communications).
How We Store Your Information
Your information is stored securely on our practice management systems. We retain patient records for a minimum of 10 years from the date of last treatment, or until the patient reaches the age of 25 (whichever is longer), in accordance with NHS and GDC guidelines. We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or destruction.
Sharing Your Information
We may share your information with: other healthcare professionals involved in your care (with your consent), our practice management software provider, NHS bodies where required, and regulatory bodies such as the GDC. We do not sell your personal data to third parties.
Your Rights
Under GDPR, you have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data (subject to legal obligations), object to or restrict processing of your data, data portability, and withdraw consent at any time. To exercise any of these rights, please contact us in writing.
Cookies
Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser. By continuing to use our website, you consent to our use of cookies in accordance with this policy.
Contact & Complaints
If you have any concerns about how we handle your personal data, please contact us at info@bisphаmdental.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
Last updated: May 2026. If you have any questions about this policy, please contact us.